This week, we’re launching a new guidebook series at Valize, designed to share core ideas about strategy today in a convenient online format for using with your team or on your own. The first one… Read more »
strategy
Creating value or extracting it? An existential question.
A board and governance level issue that doesn’t get nearly enough attention is whether firms are being run as value creators or value extractors. As economist William Lazonick points out, absent real pushback, it is… Read more »
Big Food, the Diet Industrial Complex and now, miracle drugs?
Three-quarters of all Americans are overweight or obese. Despite the diet industry’s ballooning revenue at some $80 billion, whatever they are doing clearly is not working – which is a great business model but a… Read more »
Pick mine, pick theirs, but pick a tool and stick with it!
The utilization of management tools, ideas and frameworks has a strange cyclicality to it. The boss reads another book and suddenly we’re all required to calculate Net Promoter Scores! It’s worth taking a critical eye to the… Read more »
Management Tools: Cycling through the concepts
Everybody wants to be the author of a popular management tool. But at the end of the day, it’s useful to realize that many have a lot in common – what makes the difference, as… Read more »
Thinking Wrong: How to Trick our Brains into Being More Innovative
Once we’ve learned how to do something, we become “unconsciously competent” at it. In order to break with the predictable path and move forward, what my good friend and colleague, Greg Galle, suggests is that… Read more »
Frustrated with a culture that isn’t innovative? You’re probably missing a key management practice.
Leading strategic growth and change doesn’t need to be a mystery! If only we taught people the skills necessary for three key leadership roles, it could be a lot more systematic and corporate transformation efforts… Read more »
Nasty choice architecture – the prevalence of dark patterns
We may think we exercise free choice when we are making decisions. But as my colleague Eric Johnson points out, the structure of our choice architecture actually has a huge influence on the eventual outcome…. Read more »
A heartwarming customer service story
The state of customer service across most of the economy is dreadful. A recent delightful experience at Patagonia proves that it doesn’t have to be that way. The sad world of customer service As I… Read more »
Hollywood, Streaming and the Decline of the Hit Driven Business Model
People have been predicting the end of Hollywood as we know it for a long time. Talking pictures were first dismissed as a novelty, then eventually embraced. Television proved destabilizing for the studio system that … Read more »
If your organization operates as a multi-layer bureaucracy, it’s headed for extinction
Image credit: https://elearningindustry.com/reasons-why-talent-development-is-important Happy New Year! Ram Charan and I co-authored an article just out in this month’s Harvard Business Review about how technology is creating the conditions for what we call the “permissionless” corporation…. Read more »
When The Mothership Doesn’t Want It
You would think that after funding and supporting people to develop innovative new ideas, that the parent corporation would want to take advantage of launching them. Nope. Markets are full of concepts that didn’t fit… Read more »