In an article that appeared the other day on CNBC, reporter Cadie Thompson mulls over the effects of all these on-demand companies that make their money by connecting people with tasks to be done or… Read more »
Archives for March 2015
Lost that Lovin’ Feeling? Target (and other) CEO’s try to get the love back
In my column over at Fortune, I note that a common pattern for companies who get themselves into trouble is that they somehow ‘lose touch’ with their customers. I attribute this in many ways to… Read more »