
In my column over at Fortune, I note that a common pattern for companies who get themselves into trouble is that they somehow ‘lose touch’ with their customers. I attribute this in many ways to… Subscribe for Premium Thought Sparks Content »
In my column over at Fortune, I note that a common pattern for companies who get themselves into trouble is that they somehow ‘lose touch’ with their customers. I attribute this in many ways to… Subscribe for Premium Thought Sparks Content »
Rita McGrath Group
P.O. Box 7286
Princeton, NJ 08543
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