I’m often asked whether it is possible to teach entrepreneurship – or more importantly – having an entrepreneurial mindset. Well, I can’t teach you passion or hard work. What I can teach you is how… Read more »
Discovery Driven Planning
Nasty choice architecture – the prevalence of dark patterns
We may think we exercise free choice when we are making decisions. But as my colleague Eric Johnson points out, the structure of our choice architecture actually has a huge influence on the eventual outcome…. Read more »
A heartwarming customer service story
The state of customer service across most of the economy is dreadful. A recent delightful experience at Patagonia proves that it doesn’t have to be that way. The sad world of customer service As I… Read more »
If your organization operates as a multi-layer bureaucracy, it’s headed for extinction
Image credit: https://elearningindustry.com/reasons-why-talent-development-is-important Happy New Year! Ram Charan and I co-authored an article just out in this month’s Harvard Business Review about how technology is creating the conditions for what we call the “permissionless” corporation…. Read more »
Rebuilding Ukraine: Huge opportunity, huge risks?
I’ve been asked to offer a public lecture for Ukraine by the DTEK Academy, the learning and development arm of one of the country’s leading energy providers. As we bring 2022 to a close, I… Read more »
Early warnings of a fading competitive advantage
As the world begins to open up and I’m back on the speaking circuit, a question I get asked again and again is how one can tell when a once-robust competitive advantage is starting to… Read more »
What does Ford’s decision to drop Argo AI Mean for autonomous driving?
Big flashy billion-dollar investments. Leaders optimistically pronouncing totally unrealistic launch dates. Geeky engineers becoming the darlings of the moment. Yes, the story of Ford’s foray into autonomous cars has it all! The autonomous driving bubble… Read more »
Simultaneous discovery – or the sincerest form of flattery? Board Committee research
Two topics here – how to get Boards focused on science and technology for the long term, and how good ideas can get … um … discovered? Image Source The difference a special Board committee… Read more »
The skills we aren’t taught, and how you can expand your leadership through leveraging them
Our leadership models are changing – from command and control to questioning and discovery. You can learn to develop these skills and improve your capability as a leader. How do you sustain your competitive advantage… Read more »
When The Mothership Doesn’t Want It
You would think that after funding and supporting people to develop innovative new ideas, that the parent corporation would want to take advantage of launching them. Nope. Markets are full of concepts that didn’t fit… Read more »
Taking a discovery driven approach to internal projects
The first step of discovery driven planning lies in specifying what success looks like. For for-profit projects, this usually takes the form of a level of growth or enhanced profitability. But there are many kinds… Read more »
When Business Cases Teach the Wrong Lessons
Jeffrey Pfeffer, in his great book “The 7 Rules of Power” declares that “success excuses (almost) everything.” Success also determines which stories about the origins of that success get told and which headlines are buried. … Read more »