I’m hosting a series of fireside chats with people who have insightful ideas and actionable suggestions about how we navigate this unprecedented crisis. Do join us! About me: I’m a faculty member at Columbia Business School. My work is at the intersection of strategy and innovation, and I’m honored to be in the top ten…
Seeing Around Corners
Shopped Out? Holiday Shopping and How It Has Changed
The packages have been unwrapped, the ribbons have been undone, and the unwanted presents have been re-gifted or returned. How has the current state of the art with respect to holiday shopping unfolded, and what do we think might be coming up next? Not Your Dad’s Shopping Experience The holiday shopping journey over the past…