In October of 2008, I wrote about a company that had a reputation as a paragon of good management that was its own worst enemy when it came to sustainable efforts to innovate and transform…. Read more »
CEO's
Assumptions are treacherous – just ask Lululemon about Mirror
In high uncertainty situations, one can obviously make decisions that turn out not to be so great. But seriously, do you want to be the CEO featured in a headline “How A Ballerina Outmaneuvered you”?… Read more »
How a Threatening Situation can turn Leaders into A**holes (and what to do about it)
During times of change, especially when the change is threatening, the right response for leaders is to double-down on flexibility and problem-solving. Unfortunately, as researchers have discovered, CEO’s often fall victim to the “threat rigidity”… Read more »
CEO Symbolic fallout, 2023 Edition
My friend and colleague Bob Sutton and I continue to be amazed (and a little depressed) at the ongoing popularity of his landmark book “The No Asshole Rule.” It seems that, as Ron Boire is… Read more »
Taking it to the streets – Uber CEO finds out what it’s really like to be an Uber driver
CEO’s make a lot more money, have a lot more autonomy and enjoy a lot more control, than the people working for them. The danger is that they can develop incredible blind spots, lose the… Read more »