A potentially game-changing inflection point shows up when the key metrics underlying your business have the potential to change on a 10X scale. Here’s where to look to see if that is happening. As I… Read more »
Thought Sparks
Thought Sparks Wrap Up – July 2021
Dear Colleagues, Welcome to the monthly wrap-up of my weekly Thought Sparks newsletters. A no-nonsense guide to measuring innovation mastery (July 6, 2021) What is it like to work in an organization that has attained… Read more »
Key Ingredients of a Killer Prototype
We often think of prototyping as something only a gifted designer or developer can do. But there are lots of examples in the real world of how ordinary people can pull it off. If you… Read more »
The Lesson of the Direct to Consumer Revolution: Strategy 101 still matters
Every so often a new business model, often enabled by technology, takes the world by storm, attracts a lot of hype, eventually proves unable to live up to the headlines and disappears or becomes a… Read more »
3 Ways to Completely Mess Up Customer Surveys
Customer surveys are everywhere – and most of them aren’t going to offer one ounce of insight. Instead, learn to use them properly and for the right reasons. Customer surveys are inescapable these days. They… Read more »
A no-nonsense guide to measuring innovation mastery
What is it like to work in an organization that has attained high levels of innovation mastery? It’s growth-oriented, future-focused and unrelentingly positive. And by taking small steps, the place you work can be more… Read more »
Thought Sparks Wrap Up – June 2021
Dear Colleagues, We’re changing things up a little with the RMG newsletter! I’ll be summarizing my weekly Thought Sparks and pointing you to other useful resources as we go, Not Buying It – When your biggest… Read more »
The Future is Already Here Department: Hololens 2 Edition
Strategic inflection points create a 10X shift in your business – 10X more efficient, 10X more convenient, 10X easier – you get the idea. But they take a while – let’s look at one in… Read more »
On the folly of rewarding for business-as-usual when you are hoping for innovation
Even with the best intentions, reward systems in corporate life all too often mean that most of the people you need supporting innovation work flee from it. Here are some ideas for getting a better… Read more »
Employees Drive Competitive Advantage
The United States suffers from a proliferation of bad jobs. Squeezing every nickel out of labor costs might seem efficient, but no one is counting the price in terms of lost competitive advantages. Bad jobs… Read more »
Snow Melts from the Edges – Some Lessons from Buffer
Big changes seldom announce themselves conveniently at the conference table at headquarters. They bubble up, instead, at the ‘edges’ of the organization, where things are most exposed. This short story from Buffer illustrates. In Seeing… Read more »
Not Buying It: When your biggest challenge is non-consumption
We’re used to thinking of competition as the biggest challenge for getting customers to buy from us. But a much bigger challenge is non-consumption – especially when the reasons people aren’t buying have more to… Read more »