In an Irish Times article Can We Build the Perfect Citizen? discussing the book How Markets fail – the logic of economic calamities by John Cassidy, Rita McGrath is quoted as follows: Getting the balance… Read more »
Archives for 2009
Kraft and Cadbury—a bittersweet mix
In a post by Professor Ken Homa at The Homa Files discussing Kraft’s hostile bid for Cadbury, discovery-driven planning is cited: A falling Kraft share price makes the deal even less attractive to Cadbury shareholders… Read more »
Win In the Flat World
Rita McGrath and Ian MacMillan are cited in this InfoSys article, referring to their Marketbusting Strategies Harvard Business Review article. To read the entire article, click here.
Small businesses worried about health care costs
Earlier this year, I was highly privileged to be a keynote speaker for Tech Columbus, an organization that supports innovation and business growth in the Columbus, Ohio area. While I was there, I met Pam… Read more »
A coming chronic shortage of leaders – and what your company should be thinking about
In a recent Business Week article entitled The Coming Fight for Executive Talent, Claudio Fernandez-Araoz of search firm Egon Zehnder argues that the number of managers in the right age bracket for leadership roles will… Read more »
Pricing advice for new entrepreneurs
Make sure you’re getting enough margin to account for your time – Advice I suggested on this blog aimed at helping people earn a little more pocket change by starting their own business.
“Ways to Pump up Your Income” Article receives wider coverage
Rita McGrath is quoted in a Money News article — Ways to Pump Up Your Income in the section on generating profit from leisure-time activities. The article was also quoted by CCN Money and at… Read more »
“Ways to Pump up Your Income” Article receives wider coverage
Rita McGrath is quoted in a Money News article — Ways to Pump Up Your Income in the section on generating profit from leisure-time activities. The article was also quoted by CCN Money and at… Read more »
Why companies can develop adversarial relationships with customers
A reporter recently asked me to comment on why some companies seem to develop adversarial relationships with their customers. I found that a really interesting question. Adversarial relationships between customers and companies that serve them… Read more »
Customer experience innovation at the Disney Stores
A major theme that I’ve been following for a while is that rather than conventional product or service innovation, companies that attend to their customers’ total experience with an offering can craft powerful, sticky, and… Read more »
One from the flops file - Mattel’s all but forgotten “Flavas”
As part of my work on understanding how companies compete in dynamic markets, I run across a fair number of flops. Some are well intentioned, and others are just poorly thought through. I was reminded… Read more »
One from the flops file – Mattel’s all but forgotten “Flavas”
As part of my work on understanding how companies compete in dynamic markets, I run across a fair number of flops. Some are well intentioned, and others are just poorly thought through. I was reminded… Read more »