Interesting to read that Land’s End – the middle of the market retailer – is now being led by CEO with upscale fashion aspirations. She prefers New York to the Dodgeville, Wisconsin headquarters, wants to… Read more »
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The Time is Ripe to Revisit Women in Leadership
These days, I’m spending a lot of time on matters pertaining to women in leadership. If you’d like to get an overview of some of the research and the remedies that can be offered, check… Read more »
The perils of an incomplete change process
Some people really do change the world. But all around us, we see evidence of change efforts that began with great promise but ended badly. In a recent New York Times column, Tom Friedman speculated… Read more »
Now in development: Mastering Corporate Entrepreneurship On-Line
What if you could take teams of people or individual contributors with an innovation mandate and have them go through a state of the art, hands-on and very applied journey through the essence of innovation… Read more »
Porter and McGrath on the same program at the Dong-A Business forum in Korea
I’m often asked whether there is any debate between Michael E. Porter and myself, since he is so strongly associated with the concept of sustainable competitive advantage. So I was wondering whether it would come… Read more »
We were poor, but we didn’t know it – new transparency at #GPDF14
A topic of discussion at the Global Peter Drucker Forum last week was the effect that widespread digital information has on less well-off people’s views of their own situations. In the past, it was possible… Read more »
Pressuring customers for profits can be a loser in the long term
I was recently asked by a reporter whether there are times when a company is too generous to its customers. The company in question was JetBlue, and the issue was whether perhaps it was being… Read more »
Don’t listen to what your customers say, watch how they behave
I am often asked by companies with whom I work whether focus groups, surveys or customer panels are useful in learning what customers want and more importantly, what they will pay for. Sure, these techniques… Read more »
Colleague Jerry Kim on why Apple may be moving from products to platforms
In my Columbia Business School Executive Education course, Leading Strategic Growth and Change, Jerry Kim shares his research on platform versus product strategies and the pluses and minuses of the two. Rather counterintuitively, he proposed… Read more »
When what’s needed is a mindset change
I was chatting the other day with a good client who are located way too far away (but that’s another story). We talked generally about how his company was doing (very well) and what he… Read more »
How do we get our middle managers back into a growth mindset?
It’s been five or more years since the Great recession walloped economies all over the world, with the result that for many companies it has been a time of doing not very much but cost-cutting,… Read more »
End of Competitive Advantage Goes Global & Input please!
The English-speaking version of The End of Competitive Advantage has been doing very well, even reaching the business best-seller list! We’re now on to versions in other languages. So far the Portuguese, Turkish and Russian… Read more »