The Business Insight section of the Wall Street Journal features an interview of Rita McGrath by MIT Sloan Management Review’s editor Martha E. Mangelsdorf on Monday, October 26th. Entitled Learning from Corporate Flops the WSJ… Read more »
Thought Sparks
How decisions made under uncertainty can cast a long shadow - Internet Pricing
The reality of having to make decisions under uncertainty is that quite often, you'll get things wrong. Unfortunately, sometimes those wrong things have very long and path-dependent consequences. I'm thinking in particular of two decisions… Read more »
How decisions made under uncertainty can cast a long shadow – Internet Pricing
The reality of having to make decisions under uncertainty is that quite often, you'll get things wrong. Unfortunately, sometimes those wrong things have very long and path-dependent consequences. I'm thinking in particular of two decisions… Read more »
Customer experience innovation - description of a talk that I sometimes give
Sad, but true: Most companies have potentially disastrous blind spots with regard to truly understanding their customers' experiences with their products and services. This session introduces a simple, intuitive tool – the customer consumption chain… Read more »
Customer experience innovation – description of a talk that I sometimes give
Sad, but true: Most companies have potentially disastrous blind spots with regard to truly understanding their customers' experiences with their products and services. This session introduces a simple, intuitive tool – the customer consumption chain… Read more »
Why smart projects so often go wrong - SAP and Business ByDesign
In class, I’ve been using German software giant SAP’s foray into Software as a Service as a ‘living case’ example of a company venturing into highly unknown territory. Without knowing more than what is available… Read more »
Why smart projects so often go wrong – SAP and Business ByDesign
In class, I’ve been using German software giant SAP’s foray into Software as a Service as a ‘living case’ example of a company venturing into highly unknown territory. Without knowing more than what is available… Read more »
Create a Special Unit to Drive Growth
Rita McGrath’s blog at HarvardBusiness.org has been reprinted by Business Week. As the economy shows some signs of shrugging off its doldrums, growth is back on the agenda. After cutting costs for a year or… Read more »
NYT Small Business quotes Rita McGrath re health care reform bill
“Consultant Rita McGrath, discussing a theoretical mandate with a threshold of 25 employees, imagines ‘thousands of businesses employing exactly 24.5 people, all interconnectedly doing business with one another rather than falling foul of the over-25… Read more »
Flexibility is at a premium when things are highly uncertain
Recently, CK Prahalad wrote a very thought-provoking article that emphasizes how much value getting fixed costs and expensive assets to a minimum when things are highly volatile. Recommended reading!
Watch Rita McGrath Explain Achieving Growth
Economics can explain a lot. When looking at the sea change impacting every industry, and fitness and wellness is not immune, just follow the money for answers regarding what the future will bring. “It couldn’t… Read more »
Mastering Strategy—What the Experts Say
In the October edition of the Columbia Executive Education newsletter Connected, Rita McGrath notes “Companies devolve to planning with no time for strategy…They don’t apply the same rigor to their strategy process as they do… Read more »