Rita McGrath is quoted in a December 4, 2006 Business Week Online article entitled Six Sigma Still Pays Off At Motorola
The company is thriving, with a culture that lets left-brain and right-brain types coexist.
When it comes to the breakthrough product, or the game-changing strategic shift, Six Sigma fans can “have all the wrong reflexes,” says Rita Gunther McGrath, a Columbia Business School management professor.
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