Tiffani Bova, author and Customer Growth and Innovation Evangelist at Salesforce is herself a force of nature! While everybody sort of gets it that there is a relationship between the work experience of your people and the service experience received by your customers, they don't understand the real nature of the connection. In her forthcoming […]
Bestselling business author Bryce Hoffman and agility expert Marcus Dimbleby talk about decision making, strategy, resilience and leadership with some of the world’s best CEOs, cognitive scientists, writers, and thinkers in this weekly podcast. Each episode offers new ideas and insights you can use to become a better leader and a better thinker – because […]
Jeremy Utley is a major presence at the Stanford Design School, author of the recent popular book "Ideaflow" and a serial entrepreneur to boot! In what will prove to be an exciting conversation, he and I will be talking about how you can train yourself to generate a continual flow of good ideas and how […]
Subscription models are crazy powerful. Savvy small companies can easily deploy them to knock huge Goliaths off kilter. We’ve seen it in entertainment, software, hardware, news, retail, hospitality—the list goes on. In her podcast series, Robbie Kellman Baxter interviews the leaders of this revolution about how they’re using subscription pricing and membership models to redefine […]
You have doubtless at some point been asked to fill in a "Mad Libs" style positioning statement. Product ___ offers ___ benefits to ___ target customer, allowing them to ____. Typical. My guest this week, April Dunford, thoroughly debunked this nonsensical approach to positioning in her previous book "Obviously awesome" which is an amazing guide […]
Medium Day will be a virtual conference of our community where you’ll learn directly from people who share their lives on Medium. You’ll see a wide variety of perspectives from various publications, editors, authors, and our staff, and be able to ask questions.
Aside from being one of my dearest colleagues at Columbia, and someone I love to casually say I last saw at Davos, Sheena Iyengar is one of the worlds' foremost authorities on choice and choosing. She has a wonderful new book out on how we can find great solutions to truly difficult problems, with lots […]
DPHARM® offers an unparalleled opportunity to hear senior clinical operations executives and innovative thought leaders unveil the latest innovations to modernize clinical trials.
We all know that competitive advantages often don’t last, and that means you need innovation skills to create new advantages and transformation skills to shift the center of gravity of your organization when an old advantage has eroded. But it is still a huge organizational struggle. In this webinar, Valize partners Rita McGrath and Ron […]
