It’s Not Content, It’s Choice Architecture
What the science of decision making highlights about how digital innovations are changing our world, and more insights from the first month of 2026. Despite a widespread and pervasive pro-innovation bias (if it’s new and improved, it must […]
2026: What we’re watching (when we’re not thinking about AI)
2026 Yearoking Forward Newsletter Most predictions are wrong. But it’s still important to pay attention to the weak signals of change. Here are five topics I’m watching in 2026. What today’s great leaders really do […]
The Turning Point: Why 2025 Gave Us Reason for Both Hope and Worry
The Turning Point: Why 2025 Gave Us Reason for Both Hope and Worry As we close out another turbulent year, I find myself returning to the work of economic historian Carlota Perez, […]
AI, Meet the Billable Hour Business Model
On December 4, 2025, I published a short article in the Wall Street Journal entitled “Say Goodbye to the Billable Hour, Thanks to AI.” Who knew I’d be kicking up […]
Malls Destroyed Urban Centers – Now We Want Human Connections Back
It’s easy to forget that once upon a time, the modern shopping mall was considered revolutionary. All these fabulous stores in one place! A climate-controlled environment – no getting wet, freezing or panting in the heat! Plenty […]