In 2005, Bank of America did something very unusual – they introduced an innovation in financial services that customers actually liked! Called Keep the Change, the program targeted young women who were terrified of running… Read more »
Case Studies and Applications
Discovery Driven Planning & Teaching in Non-Degree Executive Education Programs
I’m just here at the Strategic Management Society’s annual conference in Cologne. It’s a meeting which aspires to bring together academics, consultants and business-people for fruitful dialogue and exchanges, although in fairness the tilt does… Read more »